FAQ

 

Find here questions regarding the rental of our vehicles.

You can use our web page www.hirecarandgo.com, and also call us 638277611 it's possible to reserve directly when you arrive installation or tourist agency.

You can cancel your reservation online; with the reservation number and the security cod you can find a confirmation of your reservation.

You can get it in our in installation or habitual places like airport o train station. Also you can get your car at your hotel; CAR AND GO will take the key and the contract together for you.

At pick-up you must have your ID card o passport, drive license, and your credit card. We don’t accept debit o prepaid cards.

You can return it back to the installations of CAR AND GO. Also if you want, we can collect it at you hotel o wherever you want (additional cost on request)

For renting a car with CAR AND GO, the driver should present the credit card at our office. We don’t accept debit card or master card, prepaid card. In the case of crash, we also need your credit card for the guarantee deposit.

In the case of the situation, you can return it back to our installation o communicate it before.

You can drive the car wherever you want around Andalucía. If you want to go Gibraltar and Portugal, you should request to CAR AND GO. It forbidden to go to Africa.

Its necessary older then 18years if you have a valid driving license. For some specific categories of vehicles you may be required a higher minimum age and possession of a driving license for more than 2 o 3 years.

The total liquidation and payment is effectively performed by the charge on your credit card after delivery of the vehicle. In the case of prepaid rates the rental amount will be charged at booking time.

You can solicit it online.

Of course there are lots benefits not only you can check up different cars but also you can confirm your reservation immediately with our application which you can pay anticipated with discount, so that it can helps you saving rental cost.

Our reservations are linked to a category of vehicles, not specific models.

You can find all the additional extras available for the car and book it in your reservation.

The booking process is the same for all the categories available on our website. To ensure the availability of certain categories of high-end, our branches will confirm your reservation when we have sent your request through www.hirecarandgo.com. Please also note that the deposit will block your credit card. The rental will be higher amount when you rent a vehicle from X *** for other categories of lower ranges.

We offer a special weekend rate that our website automatically calculated for periods of rent collected from 12:00 pm on Friday and return before 9:00 pm on Monday.

In case of an accident, theft or any technical problem, you can call us 638277611.

Please contact our customer service for any questions or queries you have. You can call 638277611 from Monday to Friday from 9:00 am to 14:00 pm, and from 16:00 pm to 19:00 pm, or email us info@hirecarandgo.com. We will assist gladly.